TSB Recruitment



TSB is a proudly Kiwi owned, 100% independent bank with a profit-for-purpose focus, returning dividends back into local communities through its philanthropic shareholder – the Toi Foundation.

Their purpose is ‘Unleashing Our Unparalleled Customer Care for Community Good’ and the bank is well known for its award-winning customer care and service which is a value TSB people live and breathe.

TSB has a strong one-team focus and its people are at the heart of its success as they are key to delivering excellent customer outcomes and experiences.

The Project

During a particularly busy hiring time recently, TSB needed extra help to move quickly with appointing the right, high-calibre people into critical roles and ensuring they would be a great team fit within the TSB whānau.

Requiring specialist expertise in the people and talent space, TSB identified and engaged Strategy Collective to partner with its recruitment team. We provided TSB with assistance in leading executive searches for talent, writing job adverts, screening applications, interviewing, and supporting the onboarding process.

Strategy Collective also supported the implementation and integration of improved digital recruitment tools and platforms to future-proof TSB’s recruitment capability.

The Results

“By collaborating with the Taranaki-based Strategy Collective, we were able to successfully fill several critical roles. The team also helped us better understand how we utilise some of our advertising tools and completed automation modules in our ATS.”

Working with large organisation through to SMEs, if you need a team of HR experts (or just one) to lead an internal HR project or support you with your day to day HR needs, such as specialist recruitment and selection services, our team are here to help you to achieve your HR goals and objectives.

Get in touch today.

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